Mercedes Benz, Mercedes-Benz Dealership in Harlingen, TX
The Mercedes-Benz dealership in Harlingen was established 25 years ago. As a family owned business, the current owner, Renato E. Cardenas, purchased the business from his son in 2008. The dealership was renamed to Cardenas Metroplex. However, the Cardenas name is a highly recognized name in the automotive industry throughout the Rio Grande Valley. Mr. Cardenas has been a 1st generation car dealer for over 45 years. His vast knowledge of automotive operations and customer satisfaction has allowed him to place together a highly enthusiastic and motivated team to deliver an exceptional customer experience in sales and service every time. All associates of the Cardenas Mercedes-Benz Team understand their goal is to create an exceptional experience for you. Team Cardenas was built on experience to deliver experience. Many members have tenure reaching back to 1992 providing consistency in our processes. The Mercedes-Benz brand portrays an aura of prestige, status and evolutionary engineering designed for customers who seek the highest satisfaction in personal reward.
Our sales team is staffed with professionals extensively trained on the Mercedes-Benz total product line up. Our philosophy is we want you to enjoy every facet of the Mercedes-Benz product engineering. This can only be done when you understand the advanced technology of every vehicle feature and the benefit of the feature. Our associates train daily on all the features the full product class model line offers. This line includes the C-Class, CLA, CLS, E-Class, G-Class, GLA, GLC, GLE, GLS, S-Class, SL-Class, and SLC. We also have a diversity of Certified Pre-Owned Mercedes-Benz models along with quality used. Such diversity in model ineup offers great technology, styling and performance to fit almost any persona. Sales and delivery processes are personalized and specialized. During delivery, no associate will hand you an owner's manual and say all feature operations are contained inside. We will request that you arrange ample time for the associate to train you on each feature. In order to prevent information overload and confusion, we will set a 2nd delivery to insure you are fully confident with your vehicle.
You can expect the same level of professionalism when it comes to the maintenance and service requirements of your Mercedes-Benz. Our team of elite technicians are completely certified on all mechanical and electrical systems of your vehicle. Our Technical Shop Forman is a skilled Master Technician experienced in supervising, inspecting and directing technical procedures to insure your vehicle is serviced right the first time. Our service consultation staff is extremely proficient with service appointment scheduling, communicating service recommendations, and vehicle redelivery. Our Service and Parts Director has almost 20 years of tenure supervising the department and has been recognized on many occasions for having the highest customer satisfaction ratings in the region. We provide complimentary service loaners when scheduled for your service appointment. Also, for your convenience, we have a vehicle pick up and delivery service should you require it.
We look forward to earning your business and becoming your dealer of choice.